Cancellation & No-Show Policy
We kindly ask that you provide your practitioner with no less than 24-hrs notice in the event of a cancellation or reschedule. Because our business is small, every failed appointment makes an impact on our bottom line. As such, if you fail to notify us of your cancellation, (if you no-call/no-show) you will be charged 100% of that service’s fee. If you have a prepaid package or prepaid session scheduled and you no-call/no-show, a credit will be deducted from your prepaid appointment. All clients must keep a credit card on file for this reason. No appointments will be made in the future without a valid form of payment on file. Please email us directly in the event of a last minute, emergency cancellation to discuss rescheduling.
Studio Policies COVID-19 Information
Package deals are available and sold at your therapist’s discretion. They are no longer available to book online. If you are interested in a package deal, please inquire within the studio. Package deals are non-transferable, non-refundable, and have an expiration date of six months.